Coating Care Plan and Limited Warranty
****Please note that Biddy's Mobile Coatings assumes that you have read and understood the information in this Warranty and Care Plan when you book an appointment with us and once we install the coating that you completely understand everything included and what to do, etc. If you would like a printed copy of this warranty, you must let us know prior to us arriving for your scheduled appointment and one will be provided. Our coatings are independently sourced from providers here in the USA.
Hand Wash Only (No Automatic Car Washes) bi-weekly to avoid contaminates weakening or damaging the coating if you have the Ceramic or Graphene Coating. Automatic (touchless) carwashes are safe for the Lifetime Coating.
Use a PH Balanced Car Soap Only - Automatic Washes are safe for the Lifetime Coating
Do Not Use Wax or Any Sealants on the Coating as these can cause issues.
Vehicle must be Towel or Air Dry (Using a blower) as spotting can occur.
WASHING YOUR CAR AT HOME INFO: Coatings are extremely slick, this means most things will dissolve and be pulled off by the coatings self-cleaning effect. Minimizing rubbing, (especially with a dry towel) on the coating will ensure its longevity. Dry bird droppings, bugs and tree sap can be dissolved using alcohol type solvents and wiped off with a damp microfiber towel.
Always dry completely and never leave to “air” dry. Tap water contains minerals that may leave deposits creating water spots. These can be removed with a 50/50 vinegar solution or Water Spot Remover. We do not warranty or cover "water spot damage" or "water spots" nor do we repair any water spot damage done to your vehicle.
Only use quality microfiber towels for best results and avoid aggressive wiping, allowing the material to absorb the water.
Warranty starts on the day of application and expires based on the following:
Ceramic Coating: 24 months from date of application
Graphene Coating: 48 Months from date of application
Life Time Coating: As long as the person who registers the warranty in their name are the registered owner of the vehicle and all other requirements of this warranty are met then the warranty will remain in effect.
Coatings ARE NOT reapplied every year. They are only applied once. Ceramic coatings are rated to last up to 2 or 3 years. Graphene Coating is rated to last 5 to 7 years. The lifetime coating is rated at a 20 plus year life. All of these ratings are with proper care. Warranty period is only for the time period listed above and not the "rated" time period.
Interior Coatings are not warrantied.
- Warranty covers the coating only.
- Warranty Does not cover the following:
Physical Damages To Paint (Scratches, bug and rock chips, bird poop, chemical fallout, sprays, residue or debris sticking to coating).
Clear Coat Peeling or Fading
Water Spotting. You must dry your vehicle if it gets wet or after washing to avoid water spots. These are not covered under warranty.
Fire Damage is not covered.
Warranty claims can be denied if the above is not met and for the following reasons:
- Must follow the Care Plan as outlined above, if not warranty can be denied.
- Use of a non Car Wash Soap.
- Use of Non-Touchless Auto Washes (Lifetime Only) or Use of an auto wash (Ceramic and Graphene Only)
- Polishing or Buffing Vehicle
A Yearly Inspection is required to maintain your coating. During this inspection the vehicles coating will be tested. If it fails, then the coating will be reapplied during this visit. You must contact us to schedule this appointment as we will not contact you to do so. If you fail to have the inspection done, then your warranty will be voided.
If the above criteria is met and the ceramic is failing within the time frames listed above under warranty, Biddy's Mobile Coatings will re-apply the coating.
No refunds will be given if a coating is failing or failed and all warranty requirements are met. Only reapplication of the coating. Again, no refunds are given. ONLY Reapplication of the coating.
Vehicle Accident Coverage - If you are involved in a vehicle accident, most Insurance Companies will cover the cost of reapplication of your coating. In order to do this, your insurance provider must contact Biddy's Mobile Coatings and we will provide all the required information. In order to have your vehicle recoated after any repairs are made, we must receive full payment from the Insurance Provider before a new coating will be applied.
NOTICE: NEW COATING PRECAUTIONS
Do not wash your newly coated vehicle for at least 2 weeks after the coating is applied (This applies to Ceramic and Graphene Coatings and the Life Time Coating). Even if it gets dirty.
Bird Poop and Tree Sap needs to be removed within 12 hours of being on the vehicle to avoid damaging a new coating. You must make sure that new coatings do not get wet within the first 24 hours of application (Ceramic Only)
New Coating Installs: You have 7 days from the date of your install to report any issues with the install. After this period the warranty only covers the coating itself and not any issues that may have been install related.
We do not cover "user error" mistakes. Unless directed by us, do not polish your vehicle or use any waxes/sealants or have another detailer do so.
You must register your warranty within 30 Days after application. Failure to do so within the allowed time frame, voids any available warranty. All warranties are to be registered on our site here.
Life Time Coating : Auto Washes can be used but must be touchless.
In the event you need to file a warranty claim, please contact us to do so.